Privacy Policy

1. Information We Collect: We only collect information that you voluntarily provide to us to facilitate your services. This includes:

• Contact Information: Your name, physical service address, billing address, phone number, and email address.
• Payment Details: Payment information processed securely through our third-party merchant processors (we do not store your raw credit card numbers on our internal systems).
• Service History: Information regarding your specific irrigation system, lawn layout, and past service notes.

2. How We Use Your Information: We use your information strictly to operate our business and serve you. This includes:

• Scheduling your appointments, activations, repairs, and winter blow-outs.
• Sending invoices, payment reminders, and receipts.
• Sending service reminders (such as text or email reminders to schedule your seasonal winterization).
• Responding to your questions or quote requests.

3. Information Sharing & Third Parties: We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information is only shared with trusted service providers necessary to run our business, including:

• Our field service management and invoicing software (e.g., Jobber).
• Our secure payment processing gateways.
• Communication tools used to send your automated text and email notifications.

4. Text Message (SMS) Privacy: If you opt-in to receive text messages from us (such as appointment reminders, job updates, or text-to-pay links):

• Your phone number and SMS consent will never be shared with third parties or affiliates for promotional purposes.
• You can reply "STOP" to any text message at any time to opt-out of future text communications.

5. Security of Your Information: We take the security of your personal data seriously. We utilize secure, industry-standard software platforms with built-in encryption to protect your contact and payment details from unauthorized access.

6. Updates to This Policy: We may update this Privacy Policy occasionally to reflect changes in our practices or services. Any updates will be posted on this page with a revised effective date.

7. Contact Us: If you have any questions about this Privacy Policy or how we handle your data, please contact us via phone or email.